Our Commitment to Care
As a global tourism leader, our focus is on ensuring that we, and the communities we operate in, continue to be successful and sustainable for generations to come.
Our sustainability journey
Our sustainability journey focuses on driving meaningful actions through key priorities identified under our sustainability framework, and the three pillars of people, places, and prosperity. It ensures we continue to strive towards being a value-driven, responsible business that operates with a light footprint on the land while caring for our people, our communities, and our customers.
Bringing smiles to all
We want to use the power of fun to uplift our global communities and bring smiles to all. Our goal? To strengthen social wellbeing, lift educational and recreational equity, and improve environmental resilience. Through partnerships and targeted initiatives, we break down barriers to ensure our attractions are inclusive and accessible to all, we support educational programs and create opportunities for underserved youth and families, and we care for our local environments by regenerating local biodiversity and ecosystems.
Operating with a light footprint
The ongoing work to measure our emissions annually has enabled us to implement new and ongoing initiatives to strategically reduce our environmental impact. We are working towards reducing our waste and phasing out fossil fuel equipment in our operations, supporting renewable energy generation and understanding climate-related risks and opportunities. This will ensure we are better prepared for the transition to a decarbonised economy and the impacts of a warming planet.
Taking local action
Our dedicated Care Teams focus on some of our local sustainability challenges that align with our overarching sustainability strategy. These includes building community resilience, how we reduce our waste to landfill, and how we contribute to the regeneration of our sites and local environments.
Some of our recent initiatives
- We have purchased renewable energy certificates for most of our electricity needs in Singapore and New Zealand, with plans underway to match 100% of our electricity consumption for all New Zealand operations by 2025. This ensures most of our electricity consumption from the grid is matched on an annual basis by an equal amount of renewable energy generated by regional solar, wind or hydro projects.
- We are installing solar photovoltaic (PV) panels at our site in Kuala Lumpur, and are scoping further Solar PV projects.
- Our New Zealand sites are implementing a waste management plan to divert food waste from landfill. In Queenstown, this has resulted in 50% of our waste being diverted to local composting facilities, where it is turned into nutrient-rich compost that supports local reforestation efforts. At our Skyline Rotorua site, we work with a contractor who turns food waste into biogas and fertiliser.
- Ensuring our Luge carts don’t end up in landfill is a key priority, with many sites utilising the track curbing made from repurposed Luge carts. A new partnership with innovation company Magorium in Singapore has seen 164 old Luge carts turned into 800kg of NEWBitumen©, which has been used to pave a new road on Sentosa Island. That’s less recyclable plastic going to landfill, one Luge cart at a time!
- Our teams regularly participate in industry planting days, helping regenerate our local environments.
Our Certifications
We seek out key certifications locally and internationally that support our commitment to care and ensure we are delivering our guest experience to a high standard.
