Our Commitment to Care
As a global tourism leader, our focus is on ensuring that we, and the communities we operate in, continue to be successful and sustainable for generations to come.
Our sustainability journey
Our sustainability strategy focuses on delivering positive impact through key priorities identified under our sustainability framework, and the three pillars of people, places, and prosperity. Our approach is straightforward: focus on what we can control, measure what matters, and report transparently on progress annually. This ensures we operate as a value-driven, responsible business – reducing our environmental impact, supporting our people and communities, and creating lasting value for all stakeholders.
Bringing smiles to all
We want to use the power of fun to uplift our global communities and bring smiles to all. Our goal? To strengthen social wellbeing, lift educational and recreational equity, and improve environmental resilience of our local communities and environments. Through strategic partnerships and targeted initiatives, we break down barriers to ensure
- Our attractions are inclusive and accessible to all
- We support educational programs and create opportunities for underserved youth and families
- We care for our local environments by regenerating local biodiversity and ecosystems.
Operating with a light footprint
Measuring our emissions annually has enabled us to implement new and ongoing initiatives to strategically reduce our environmental impact. We continue to work towards reducing and diverting landfill waste, phasing out fossil fuel equipment in our operations, support renewable energy generation and understanding climate-related risks and opportunities. This ensures we are prepared for the transition to a decarbonised economy and the impacts of a warming planet, and helps us make informed decisions about infrastructure investment and operational resilience.
Taking local action
Our dedicated Care Teams focus on some of our local sustainability challenges that align with our overarching sustainability strategy. These includes building community resilience, how we reduce our waste to landfill, and how we contribute to the regeneration of our sites and local environments.
Our recent initiatives
- Renewable Energy
We’re supporting renewable energy generation through our energy procurement and on-site generation. Our New Zealand and Singapore sites now purchase renewable energy certificates matching their annual consumption of grid electricity to 100% renewable energy generation from solar, wind and hydro projects. We’ve installed solar photovoltaic systems at sites in Kuala Lumpur, Busan, and Rotorua, targeting generation of 15% of their annual needs, with additional installations progressing across our portfolio. This combination of purchasing renewable energy certificates and increasing on-site generation aligns with our broader electrification plan targeting a transition away from fossil fuels in our direct operations. - Biodiversity and site stewardship
Supporting native planting is embedded in our development approach. Recent projects include 12,000 trees and shrubs at Rotorua’s Luge track redevelopment and 17,000 at our Busan site. In Queenstown, we’re removing invasive wilding pines to reduce fire risk and enable native regeneration on Bob’s Peak. We’re also progressing plans for a forest regeneration project that will deliver both carbon sequestration and biodiversity co-benefits – stay tuned!If you want to read more about our annual progress, see our company reports.
- Waste reduction
Our New Zealand sites have implemented food waste diversion programmes, partnering with local composting facilities and biogas producers to keep organic waste out of landfill and back into the value chain as compost and fertiliser. We’ve eliminated single-use plastics from our New Zealand food and beverage operations and continue to find circular solutions for other operational waste.
Ensuring our Luge carts don’t end up in landfill is a key priority, with many sites utilising the track curbing made from repurposed Luge carts. A new partnership with innovation company Magorium in Singapore has seen 164 old Luge carts turned into 800kg of NEWBitumen©, which has been used to pave a new road on Sentosa Island. That’s less recyclable plastic going to landfill, one Luge cart at a time! - Inclusivity
We’ve made significant strides in enhancing the experience for guests with limited mobility. Our engineering team created a dedicated trailer cart allowing wheelchair users to experience the thrill of the Luge, demonstrating our commitment to making adventure tourism accessible to all. We’re now focused on continuous improvement and exploring multiple adaptive solutions to serve diverse needs.
Solar PV system at Skyline Rotorua
Our Queenstown team at a local planting day
Repurposing Luge carts into new track curbing
Skyline Queenstown eliminated single-use coffee cups in 2019
Hosting a local school for children with special needs at Skyline Tongyeong
Our certifications
We seek out key certifications locally and internationally that support our commitment to care and ensure we are delivering our guest experience to a high standard.
